Cash-in-transit in Senegal
Banks have entrusted us with their cash since 2000. Branch supply and collection, deposits to the BCEAO, regional runs: every mission is geolocated and followed in real time by our control centre, from departure to return.
They entrust us with their cash · Crédit Mutuel du Sénégal · BNDE · FBNBank · BIMAO · Wave
Six types of missions, one single provider
We provide cash-in-transit for banks, microfinance institutions and companies, from Dakar to Kédougou. The vehicle and the crew are chosen according to the amount and the route.
Cash-in-transit, ATM services and secure overnight storage of funds in our vault can be combined under one single contract: one contact, one responsibility.
- Supply of branches, from the bank's head office or the BCEAO
- Collection from branches and deposit to the BCEAO
- Collection of takings from corporate clients
- Inter-branch runs in the regions
- Dedicated convoys for high-value consignments
- Secure storage of funds awaiting delivery, in the DIS vault
A fleet matched to the amount and the route
More than 40 service vehicles, geolocated in real time, maintained according to a tracked logbook and a renewal plan.
Armoured truck
Large amounts, BCEAO convoys, major branches. Three armed guards wearing bulletproof vests.
Pick-up with armoured safe
Intermediate amounts, collections from clients, regional runs.
4x4 response vehicle
Rapid transfers, escorts and call-outs triggered by the control centre.
Unmarked van
Discreet runs and limited amounts, two armed guards.
Vehicles stationed in Thiès, Kaolack, Saint-Louis, Ziguinchor, Tambacounda and Matam-Ourossogui, with our main fleet in Dakar. Dedicated insurance cover for cash-in-transit and ATM replenishment.
A dual-control check at every handover
The four-eyes principle applies to every transfer of responsibility. Discrepancies are recorded and reported to the client.
Pick-up
Dual-control count, tamper-evident bag, numbered seals, waybill.
Transport
Real-time GPS, varied routes and timings, supervision by the control centre.
Delivery
Dual-control handover, seal check, signed waybill.
Reporting
Mission report the next day, discrepancies recorded and reported.
Invoicing
Based on the missions recorded on the platform.
Every convoy followed from departure to return
- GPS position of every vehicle, in real time, at the control centre
- On-board cameras and cab alert linked to the control centre
- Varied routes and timings, risk analysis updated every six months
- Coordination with the police and gendarmerie for exceptional convoys
- Crews trained and licensed to carry firearms
DIS Command · real screenshot, anonymised data.
Commitments that are written and measured
Our service levels are written into the contract and measured on the platform. They are tailored to each client and each branch network.
| 7 am – 7 pm | Standard services, Monday to Friday, in Dakar and the regions; Saturday on request |
| ± 30 min | Time slot respected for scheduled services |
| < 2 h | Response to an emergency in Dakar, 4 to 8 hours in the regions |
| Next day | Mission report sent to the client |
| ≤ 12 h | Written report on any incident |
Cash-in-transit: your questions
How long has DIS provided cash-in-transit services?
Since 2000: 26 years without a robbery or any loss of client funds. Today we serve more than 200 bank branches, from Dakar to Kédougou, and carry out more than 1,000 missions per year.
How are convoys monitored?
Every vehicle is geolocated in real time and followed by our control centre, staffed 24/7 in Dakar. Routes and timings are varied, and every mission is reported to the client the next day.
Do you operate outside Dakar?
Yes. Our vehicles are stationed in Thiès, Kaolack, Saint-Louis, Ziguinchor, Tambacounda and Matam-Ourossogui, and attached to our head office in Dakar.
Which vehicles do you use?
Armoured trucks for large amounts, pick-ups with armoured safes for intermediate amounts, 4x4 response vehicles and unmarked vans for discreet runs. The vehicle and the crew are chosen according to the amount and the route.
Do you also manage ATMs?
Yes. Our cash-in-transit crews supply the ATMs we manage, in branches and off-site, under one single contract and one single provider. See our ATM services.
Get a proposal for your site
A DIS manager visits your site, analyses the risks and the flows, then hands you a costed security proposal. Free and with no obligation, even if you already have a provider.
- Site visit and analysis of risks, access points and hours
- Costed proposal, with no obligation
- Visit of our control centre and demonstration of the platform
- Switchboard
- +221 33 825 58 34Switchboard and 24/7 hotline
- info@dis-sn.com